Patchwork
Patchwork Insights

See what other systems miss.

Spot the pressure before it becomes a problem. Find the capacity hiding in plain sight. Turn workforce data into decisions your teams can act on — fast.

Workforce overview · Trust-wide · FY to date
Updated hourly
Division: AllStaff group: Medical & DentalLast 12 monthsExport
Spend vs plan
£4.18m
6.2% under forecast
Shift fill rate
91.4%
Bank 78% · Agency 13%
Reporting time
Minutes
Down from 2–3 days
Temporary staffing spend
ActualForecast
SEPNOVJANMARMAYJUL
Fill by source
Substantive62%
Bank25%
Agency9%
Unfilled4%

Trusted by over 50% of the NHS

Aneurin Bevan University Health Board Chelsea and Westminster Hospital NHS Foundation Trust Mersey and West Lancashire Teaching Hospitals NHS Trust Royal National Orthopaedic Hospital NHS Trust Barts Health NHS Trust
Product tour

Introducing Patchwork Insights

Explore Patchwork Insights

Reporting for every part of your workforce.

Select a feature
Data from Patchwork Rota

Know what’s really happening in your roster

Demand vs cover
Service demandPlanned cover
Match staffing to demand
Compare planned cover with service needs early, so gaps can be addressed before turning to more expensive temporary staffing.
Live roster performance
91.4%
shift cover
0
WTD breaches
Live
leave balances
See performance as it happens
Track shift coverage, leave balances and key compliance measures in real time, without relying on manual checks.
Preferences met by team
Anaesthetics96%
General Surgery88%
Paediatrics74%
Emergency69%
Evidence fairer rostering
See how many clinician preferences are being met by team and roster cycle, with clear data to support fairer deployment.
Data from Job Planning

Surface hidden capacity

Planned vs delivered
Anaes.
Surgery
Paeds
Radiol.
PlannedDelivered
See planned vs delivered activity
Compare job-planned capacity with rostered activity to uncover underused capacity, pressure points and emerging bottlenecks.
Capacity vs demand
CapacityDemand
Plan around real demand
Identify where current capacity does and doesn’t meet service need, giving teams stronger evidence for recruitment, investment or service redesign.
Job plan status
Signed off58%
In review22%
Not started7%
Strengthen oversight and assurance
Track job plan status, activity distribution and service-level variation to support fairer, more consistent planning.
National return
ExportNHSE return · ready
Simplify NHS reporting
Generate exportable returns from live job planning data for boards, finance teams and NHSE, without hours of manual collation.
Data from Bank & Agency Manager

Find the temporary staffing spend you can control

Spend · actual and forecast
ActualForecast
See where spend is going
Track historical, current and forecast bank and agency spend to pinpoint high-cost services, specialties and shift types.
Rate escalations by month
Within rate cardEscalated
Get ahead of rate escalations
See where and when rates are being increased, identify patterns and intervene before premium rates become the norm.
Fill and booking pressure
Shift fill rate91%
Bank fill78%
Agency reliance13%
Median lead time10 min
Improve fill and reduce pressure
Monitor fill rates, booking lead times and agency reliance to understand which staffing gaps are hardest to solve.
Benchmark · region
Trust A
Trust B
Your trust
Trust C
Trust D
Average hourly rate, anonymised
Benchmark your performance
Compare rates and staffing patterns against anonymised regional data to challenge costs and identify opportunities to improve.
Data from Appraisals

Turn appraisal data into assurance

Compliance · live
94%
completed in cycle
Medicine98%
Surgery95%
Diagnostics82%
See compliance in real time
Track appraisal and revalidation status by division, grade and appraiser as records change.
Where cycles stall
Scheduled
Meeting held
Awaiting sign-off
Overdue 30+ days
Surface bottlenecks early
Identify overdue cycles, stalled sign-offs and areas where progress is falling behind before they become a governance risk.
Board assurance pack
Revalidation returnsReady
Appraiser coverageReady
Divisional summaryReady
Exceptions log2 open
Strengthen board assurance
Turn live appraisal data into clear, audit-ready reporting for internal governance and NHSE requirements.
Appraiser capacity
Dr Ahmed
8 / 8
Dr Bello
6 / 8
Dr Kaur
11 / 8
Dr Price
3 / 8
Target support where it’s needed
See where appraiser capacity or process issues are affecting completion and intervene sooner.
Included as standard

Drive long-term, sustainable workforce improvements.

Actual and forecast spend
Up-to-date overviews of what you have spent and what you are on course to spend.
Live performance indicators
Assess targets and identify blockers while there is still time to act on them.
Fully exportable
Dashboards, visuals and extractable workforce data — including NHSE returns.
Expert data analysts
Support from people who know NHS workforce data, to help optimise your operations.
Continuous development
New dashboards built from your feedback and your evolving requirements.
Customisable access controls
Open data up across your teams while protecting sensitive information.
Why Patchwork Insights?

Data people actually use.

Built to be understood, not decoded.

Decisions are easier when they are supported by data everyone can see and actually use. Patchwork Insights replicates the spreadsheet where you need it, then adds the features that help you interpret and act on the meaning behind the numbers.

Explore Patchwork for your organisation
One source of truth
Clinical leads, finance teams and executives all looking at the same evidence.
Hours to minutes
Automated reports and exportable dashboards replace manual aggregation.
Local or regional
Dig into a single department, or compare across an ICS with the right agreements in place.
No add-on modules
Included as standard with our workforce solutions.

Live dashboards, without a data project.

Insights draws on the data your Patchwork products already produce, so there is nothing to migrate. Our analysts work alongside your workforce team to agree the metrics that matter and build the views around them.

Hourly
refresh of your staffing dashboards, so you are never waiting on a report.
Named analysts
who stay with you after go-live to keep the reporting suite useful.
1
Agree the questions
Work backwards from the decisions you need to make, and the metrics that answer them.
2
Configure the views
Dashboards, filters and access controls set up around your structure and permissions.
3
Open it up
Bring services and operational managers in, so ownership sits where decisions are made.
4
Keep developing
New dashboards added as your requirements change, based on your feedback.
Case study

Monthly reporting that took two to three days now takes minutes

Warrington and Halton Hospitals NHS Trust
Read the case study
£1,500
Saved per month within the first three months, after data analysis tightened Waiting List Initiative approvals.
One
Consistent source of data across every workforce report the Trust produces, replacing a complex set of Excel spreadsheets.

What NHS teams say.

Patchwork Insights has been really impactful at King's. The data and insights unlocked through the extensive range of dashboards has helped us improve decision making and challenge where appropriate to further drive agency spend down. Patchwork Insights was a key determination in our procurement of Patchwork and it's great to see those benefits coming through.

Rob Chidlow
Site Director of Finance, King's College Hospital NHS Foundation Trust

The data coming from Patchwork Insights is set to change how we review our medical locum expenditure. Previously, we processed raw data through spreadsheets. Now, these visually appealing dashboards are the means by which each senior manager discusses their locum expenditure.

Max Eldin-Taylor
Head of Business Support, Medicine and Integrated Care, Imperial College Healthcare NHS Trust

Patchwork Insights shows me what I need to see in the way I need to see it. It's all there at the touch of a button.

Gemma Leach
Head of Workforce Systems and Intelligence, Warrington and Halton Hospitals NHS Trust

I have been hugely impressed with Patchwork Insights. The dashboards that have been created are up-to-date and easy to use, providing me and the workforce teams across North West London with all the key data we need to track and understand our performance and outcomes.

Programme Lead, Medical Workforce Deployment Systems
North West London ICS

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