The staff bank solution built for safe, sustainable, modern staffing

Increase your fill rates quickly, safely and cost-effectively whilst supporting flexible working.

Patchwork’s NHS bank app on mobile and desktop

Easy-to-use tech and ongoing support - every step of the way

Choose what works for you

You know what’s best for your organisation. Use Patchwork Bank on its own or with all our workforce solutions as part of Patchwork 360.

Patchwork’s complete workforce solution, illustrated here with 6 iPhone screens in a row showing different functionalities

Patchwork has transformed our staff bank! The Trust has reduced its agency spend by significantly improving our bank fill rates. Our service managers have better control over their locum activity, and the clinicians love the app too.

Rob Hodgkiss Chief Operating Officer, Chelsea and Westminster Hospital NHS Foundation Trust

Finally achieve the shift fill rates you need – without the price tag

Remove the barriers to growing your pool of available bank staff

Patchwork’s open marketplace model safely enables applications to join your staff bank from anywhere, on any device. Approved workers are able to book shifts, upload mandatory documents, and manage timesheets and payment electronically. Plus, we offer additional recruitment support if you need it.

2 workers apply for a shift on the Patchwork app, 1 of which is then approved by the administrator on the desktop view

Keep pay rates under control and reduce escalations

In-built standardised rate cards provide consistency and control. Manage your pay rates in line with NHSEI targets using our exclusive rate control tool. Our data-rich solution allows you to track your workforce spending with ease, ensuring you never lose sight of the most important information again.

Visualisation of how Patchwork Hub provides transparency and control over rate escalations

Capture the full story of your temporary staffing activity

With a dedicated workflow for hourly, sessional, on-call and itemised shift types, our system will support all of your temporary staffing operations in one place, increasing shift fill rates and reducing agency spend across the board.

2 images of 2 NHS bank workers arranged on a diagonal

Patchwork Bank is so, so much more straightforward than other systems we’ve used. It’s up-to-date and does exactly what we need it to do. I appreciate the work and thought that goes into partnering closely with the Trust and trying to understand how the system can help us work smarter not harder. I speak on behalf of the team here but I really like it and so does everyone else – it’s a dream!

Lia Lethbridge Temporary Staffing Administrator, Buckinghamshire Healthcare NHS Trust

Banish time-consuming admin tasks for good, and get back to what actually matters

One easy-to-use system

Manage all of your temporary staffing operations – from bank and rota to agency staff – all in one easy-to-use system.

A shift is sent from the staff bank to be filled by an agency

Automate a range of manual processes

We’ve accounted for every shift type, making it easier and safer for you to manage your workforce.  Say goodbye to duplicated data and the risk of error with workflows that account for hourly, itemised and on-call shifts. Say hello to functionality that saves you time, like block bookings mode, automated reporting and in-system communication.


A user publishes a block of bank shifts in one go, saving time

Improve wellbeing and retention by making clinicians feel valued and supported

Empower clinicians to pick up shifts safely and flexibly

We help you care for every clinician by accounting for their personal and professional needs as much as possible, allowing you to support your staff as people, improve retention, and reinforce patient safety.


Find out more here.

App view shows how clinicians can browse available shifts from their phone

We migrate your current temporary workforce systems and processes over to Patchwork Bank.

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